CUSTOMER INSIGHT
“In this digital age, we want the compliance piece…[and] we want our customers to have a better home buying experience because that’s critical.”
Tamara Wyatt
AVP Marketing and Communications Manager, Citizens Bank
When relationships matter more than products, using digital channels to earn client trust is non-negotiable
Consumers are more willing to switch banks than ever before. In response, banks are renewing their emphasis on building strong customer relationships and differentiating themselves through a commitment to superior service.
Hearsay empowers retail, commercial, and private bankers and financial advisors to efficiently and compliantly engage with clients via text, voice, social networks, and websites via Hearsay Systems’ proprietary communications software and messaging systems.
