Last week at Dreamforce, I heard a compelling story about unifying the customer experience and journey in the Insurance industry. Eran Agrios, Head of Go To Market for Financial Services…
Hearsay Summit 2018: How AI and Digitization Align Sales, Marketing and Data at Today’s Most Transformational Financial Firms
Today, a perfect storm of tech game-changers is gathering tremendous momentum.
Decades of complex processes and legacy systems have been blamed for slowing down digital transformation in the financial services industry. Delivering solutions that unify the customer journey is challenging given…
We’re excited to announce that our latest product release is now generally available! Our 7th release of the year includes brand-new features for the Hearsay Platform, as well as new…
Because the digital world as we know it today is so new, there is bound to be miseducation out there about it. Just as superstitions and stories about monsters and…
Artificial Intelligence (AI) has arrived in financial services. In fact, in a recent study by PricewaterhouseCoopers (PwC) over half of the executives surveyed report they have already implemented AI into…
In April 2017, FINRA released Regulatory Notice 17-18, which directly addressed texting in the financial services industry. It stated that text messages, like social media content and email, must be…