Transforming Data Into Action: Elevating the Digital Advisor-Client Experience
New digital technologies – social, mobile, analytics and cloud – continue to create fundamental shifts in client and advisor attitudes, behaviors, and relationships. Focus is often put on improving direct-to-consumer touchpoints, however, the majority of the client experience still happens directly with an advisor, not on an app or via a client portal. When you understand how to turn data into action, you can develop a better omnichannel digital experience for your clients.
Watch this webcast to discover how to create an effective advisor-client experience journey in an increasingly digital world. You will learn how to:
- Digitize the advisor-client journey for your organization
- Implement advisor engagement channels to meet client demands
- Run a data-driven digital selling program at enterprise scale