Skip to content

Social Business Innovation Summit 2014: Bringing Financial Services and Silicon Valley leaders together

UPDATE: See our recap of the Summit here.

Next week, Hearsay Social is proud to be hosting its second annual Social Business Innovation Summit in San Francisco, bringing together executives and thought leaders from across the financial services and technology industries. CEOs, heads of sales and distribution, CMOs, compliance officers, and more will be traveling from across the U.S. and Europe to join us for the Summit.
Kicking off the Summit on Thursday, May 8th, Hearsay Social CEO Clara Shih (@ClaraShih) will share her perspective on how the financial services industry can embrace innovation, as well as the role that social media, mobile, and big data play in transforming the client experience. Every sector today, from hospitality to retail, is being disrupted by new digital technologies, but we truly believe that the relationship-based business of financial services is best poised to take advantage of these innovations.
SBIS_HeadshotsWe’re not the only ones who think so. In two special fireside chats, we’ll hear executives Eileen McDonnell (Chairman, President and CEO of Penn Mutual) and John Taft (CEO of RBC Wealth Management — US) share their views on the state of the financial services industry, their vision on how technology complements the business, and how to build a culture of innovation.
We’re also honored to be welcoming Silicon Valley stalwarts — including Joe Fernandez (CEO and founder of Klout, @JoeFernandez), Ralf VonSosen (Head of Marketing for Sales Solutions at LinkedIn, @rvonsosen), and Bryan Schreier (General Partner at Sequoia Capital, @schreier) — who will be discussing social influence, the future of social networks, and what to expect overall from technology in the coming decade.
In addition to several other leading Silicon Valley entrepreneurs–Bill Ready (CEO and founder, Braintree, @williamready), Aaron Vermut (CEO, Prosper, @vermooti), Bo Lu (CEO and founder, FutureAdvisor, @bolu)–and financial advisors, we are thrilled at the caliber of speakers and attendees that will be joining us to share their views on entrepreneurship, technology trends in financial services, and how to succeed in the digital era.
For those of you unable to make it, be sure to follow the conversation on Twitter at #SBIS14 for live coverage and check our blog for key takeaways from this year’s Social Business Innovation Summit.

LinkedIn Sales Navigator: Higher quality sales research for the social era

Even after 28 years of doing B2B technology sales, I am still looking for new ways to crack old problems. Last week, LinkedIn helped me crack an old problem by allowing me to complete a key sales task more accurately than traditional methods, and at a fraction of the costs.
B2B selling has a pretty simple set of fundamentals:

  1. Determine your target market
  2. Make a list of the companies in that target market
  3. Compile a database of the targeted decision makers for your product
  4. Create a sales and marketing plan to get your value proposition in front of those decision makers

But executing step 3 has always proven extremely difficult.
I often felt forced to spend large amounts of money with list brokers or broadly-based marketing companies who promised to get my team’s message in front of decision makers. Sometimes we contracted small companies who promised detailed organization chart profiles of Fortune 500 companies, or we paid third-party calling companies to build a contact list for us.
In reality, all these strategies pretty much sucked. Any data that I have ever bought has been incomplete and outdated. Today, as the pace of career movement speeds up, those old methods produce even more outdated results.
But LinkedIn has changed all that. You don’t need to rely on third parties to update contact data because your individual, targeted decision makers keep their contact information updated themselves! It is rarely out of date and largely available to any social media savvy B2B salesperson.
As we learned at LinkedIn Sales Connect earlier this year, the world’s largest professional network is a gold mine for the modern salesperson.
At Hearsay Social, we go one step further: all our customer-facing people are licensed for LinkedIn Sales Navigator, a fee-based subscription that supplements the free LinkedIn product. Sales Navigator gives you advanced search capability and allows you to see deeper and more broadly into LinkedIn’s network data. It also gives you the ability to see if anyone at your company is already connected to your targeted decision maker. Think of it as Linkedin on sales steroids.
Using Sales Navigator, our team executed a blitz last week of sales contact research. We bought no lists and we didn’t pay for any database tools. We simply used Sales Navigator and a little elbow grease. LinkedIn Sales Navigator allowed our small company to accomplish a key go to market task at a fraction of the cost of traditional methods. More importantly, it produced results that are likely 5X-10X more accurate than traditional approaches. Better and cheaper is essential to competing today.
As a closing note, I’ll also mention that the Hearsay Social platform works well with Sales Navigator, so we always encourage our customers to use both–we’re already seeing huge successes there. If you are running a sales organization today, I can’t imagine you doing so without Sales Navigator!