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On Facebook, high-quality, engaging content is more important than ever

FacebookIn order to ensure people are always seeing highly relevant content, Facebook® recently announced that fewer overly promotional posts will appear in people’s News Feeds beginning in 2015.
As people connect with more friends and Like more business Pages, News Feed is becoming increasingly crowded. Overly promotional posts in News Feed add little value compared to other more relevant posts, so Facebook, after conducting a widespread survey, listened to people’s feedback and addressed this in their recent announcement.
As we’ve highlighted with other evolutions of the News Feed, high-quality, highly engaging organic content will continue to be featured. So for financial services professionals, if your posts are getting a lot of Likes and comments, Facebook will continue to feature them in News Feed; good content that informs, entertains and makes people think will win.
What does Facebook define as “overly promotional?” This will include posts that strictly sell and make no attempt to engage, such as:

  1. Posts that solely push people to buy a product or install an app
  2. Posts that push people to enter promotions and sweepstakes with no real context
  3. Posts that reuse the exact same content from ads

High-quality organic posts will continue to appear in News Feed. In addition, with Hearsay Social’s new promotional posts feature, financial services professionals can also use ad dollars that were previously wasted on low yield ads like billboards and instead invest them in higher yield Promotional Posts to get even greater reach.
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Facebook® is a registered trademark of Facebook Inc.

Quality content rules the Facebook News Feed

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With over 1 billion users worldwide, Facebook is a key social platform for financial services professionals to reach out and connect with customers. Every day, agents and advisors use their Facebook Business Pages to share content, post updates on their business, and provide useful insights into what is happening in the market.
But it is a simple truth that as more advisors and other business owners use Facebook Business Pages, the more crowded a users’ news feeds will become. At best, a user can sift through dozens or maybe a hundred updates a day.
To reduce noise and keep a user’s news feed as relevant as possible, Facebook uses over 1000 filters to determine which posts should get highlighted. Instead of presenting every single story in a user’s network, the company algorithmically chooses the best posts to display to provide the best possible reach and engagement.
In a recent TechCrunch article, Will Cathcart (Facebook News Feed Director of Product Management) highlighted the main filters:

  • How popular (Liked, commented on, shared, clicked) are the post creator’s past posts with everyone
  • How popular is this post with everyone who has already seen it
  • How popular have the post creator’s past posts been with the viewer
  • Does the type of post (status update, photo, video, link) match what types have been popular with the viewer in the past
  • How recently was the post published

As an agent or advisor, you’ve worked hard to build a loyal and active following on your Facebook Business Page. Make sure you keep those followers engaged and up-to-date by posting timely, relevant content.
Focusing on consistency and quality of content will help you increase the prominence of your business page’s posts in your followers’ news feeds.
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