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Manager, Sales Enablement

What are you looking for in your next company? The opportunity to make a huge impact on the business? An open, friendly, curious culture? Smart application of an excellent tech stack? A firm with big goals and tough challenges to solve? If these matter to you, we have some great things to talk about.

We are currently hiring a Manager of Sales Enablement to join our team! This is a high impact role where you'll create Sales playbooks, map out our sales process to increase customer conversion rates and improve our sales-related learning and development initiatives.

If you're someone who shows initiative, enjoys being strategic, and loves working within a team, then this could be a great opportunity for you!

About Hearsay Systems
Founded in 2009, Hearsay Systems is reinventing the human-client experience in financial services. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world’s leading financial firms—including Allstate, New York Life, Morgan Stanley, and Charles Schwab—rely on Hearsay’s SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner. 

We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.

Headquartered in San Francisco, Hearsay has a globally distributed team with members in San Francisco, Salt Lake City, Seattle, New York, Toronto, London, Budapest and Manila and is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.

About the role:

  • Lead and refine our sales-related learning strategy and development initiatives
  • Develop scalable ways to introduce new content and update existing trainings across a variety of mediums (e.g., in-person, virtual, eLearning, videos, on-the-job support, management reinforcement & mentorship tools)
  • Become an expert in our products, go-to-market philosophy and industry verticals
  • Ensure that the sales team has a thorough understanding of the nuances of Hearsay’s sales presentations, including scoring AEs on performance 
  • Coach our sales organization through sales strategies, prospecting and post-mortems (win/loss reporting) to ensure continuous alignment and learning within the sales organization.
  • Plan and facilitate annual Sales Kickoffs, and Quarterly Business Reviews
  • Engage newly hired sales employees through onboarding program
  • Manage various enablement projects and coordinate all Go-to-Market enablement activities
  • Manage relationships with our outside vendors to maximize the value of our partnerships
  • About you:

  • Five years of progressive sales enablement, marketing, or operations experience preferably in the SaaS software space
  • You are highly organized, detail-oriented, and proactive; you follow through on commitments and don’t want to be told what to do next
  • Details matter to you, but always in the context of the bigger picture (don’t lose sight of the forest through the trees)
  • You have the ability to work through ambiguity and prioritize work based on business value
  • You have a deep understanding of enterprise technology sales methodologies and the challenges
  • You enjoy working with a diverse team of smart, pleasantly opinionated people
  • You thrive in an evolving environment, where you are key to providing structure
  • When you present, people listen. Whether online or in-person, you generate interest, attention, and outcomes
  • You enjoy identifying areas for improvement and providing solutions to solve them

  • Our commitment to diversity and inclusion: At Hearsay we believe that diverse teams are the best teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.