We’re looking for an experienced Implementation Manager to join our Professional Services team!
As an Implementation Manager, you are an integral part of Hearsay's Professional Services organization. You will be leading and handling technical deployments of the Hearsay solution for customers - large and small as well as across multiple products. If you enjoy building and maintaining strong relationships with customer stakeholders, typically within Marketing and IT organizations, are passionate at driving product adoption by partnering closely with internal teams -Customer Success, Product Development - then this is the right opportunity for you!
Founded in 2009, Hearsay Systems is reinventing the human-client experience in wealth management, property and casualty and life insurance. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world’s leading financial firms—including Allstate, New York Life, Morgan Stanley, and Charles Schwab—rely on Hearsay’s SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner.
We are a tight-knit and dedicated team that passionately believes in our products, our people, and our culture. Our products help advisors and agents scale personalized customer engagements across social media (Facebook, LinkedIn, Twitter, Instagram), websites, text, and voice.
Headquartered in San Francisco, Hearsay has a globally distributed team with members in San Francisco, Seattle, New York, Toronto, London, Budapest and Manila and is backed by Sequoia Capital, NewView Capital, and Salesforce Ventures.
About the role:
OUR COMMITMENT TO DIVERSITY AND INCLUSION: At Hearsay we believe that diverse teams are the best teams. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, or disability status.