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Senior UI Designer

What are you looking for in your next company? Rock-solid products? A collaborative, friendly culture? Smart application of an excellent tech stack? Real diversity? If any of these matter to you, we have some great things to talk about.

We're looking for a Senior UI Designer with a deep knowledge of design systems to join our Hearsay Design Team who will: 

- Play a critical role in owning and maintaining the Hearsay Design System that supports all Hearsay products.

- Work closely with UX designers, engineers and product managers to create polished UI designs.

- Drive and uphold a high standard for visual quality across platforms.

- Evolve the design system to better support Hearsay products and teams.

Who is Hearsay?

Hearsay Systems leads the field in offering sophisticated client engagement products to companies within the financial services vertical. Founded in 2009 and helmed by Clara Shih, we are a tightly knit and dedicated group that passionately believes in our products, our people, and our culture. Our products engage customers across Facebook, LinkedIn, Twitter, Instagram, email, text, and voice. Every Hearsay product syncs beautifully with Salesforce, Microsoft Dynamics, and other CRM systems.

Hearsay is used by more than 150,000 financial advisors and insurance agents. Our clients include Morgan Stanley, Goldman Sachs, Wells Fargo, JP Morgan Chase, Prudential, New York Life and Allstate. We enable them to get a real-time pulse of field conversations and to trigger more effective targeted advisor-client outreach with AI-optimized calls, text messages, email follow-ups, and social media interactions.

About the Role:

  • Own and maintain the Hearsay Design System.
  • Actively solicit and incorporate feedback from design/eng partners to evolve and improve the design system.
  • Document components, patterns, layouts, and guidelines to empower other teams to correctly and confidently use the design system.
  • Work closely with design, eng, and PM to design high-quality, modular UI and inclusive patterns to all of Hearsay‚Äôs products. 
  • Ensure the design system and its implementation meets accessibility standards.
  • Partner with UX Designers to create polished and visually engaging experiences.
  • Drive and uphold a high standard for visual quality across platforms.
  • Provide feedback in reviews and proactively collaborate with design leads and cross-functional teams across multiple products to ensure design quality, consistency and adherence to guidelines.
  • Partner with marketing design to maintain cohesion and visual alignment between product and brand. 

About You:

  • 5+ years of designing digital experiences across multiple platforms (Desktop, Mobile Web, iOS, Android, etc).
  • A basic understanding of web technologies such as HTML and CSS.
  • Experience creating or maintaining a design system. 
  • Top-notch visual design skills with an eye for details and a deep knowledge of visual design principles.
  • Strong understanding of UX design principles, best practices, and methodologies.
  • A passionate advocate and practitioner of accessible design.
  • A strong communicator who can clearly articulate design decisions, engage in discussion with different partners and stakeholders, ask questions, and be comfortable receiving and providing feedback.
  • An enthusiastic collaborator and team player whose experience includes working with cross-functional stakeholders and team members such as product managers, researchers, engineers, UX writers, and other designers.
  • Proficient with design tools including Sketch, Illustrator, and inVision or other similar tools.
  • Highly effective visual communicator in all types of design artifacts, such as documentation and visual specs.
  • Strong systems thinker, with the ability to identify and implement consistent patterns across a multi-product experience.
  • Able to lead, manage, and deliver multiple projects on time with minimal oversight.