3 Reasons Your Current Approach to Text Messaging May Be Risky
Financial services companies have long been required to supervise and record communications between advisors and the public. In recent years, there has been an uptick of regulatory violations for electronic communication, which includes texting. The SEC and FINRA require financial services companies to supervise and record e-communication, which is no small task considering the proliferation of devices and advisor channels available today. As more people communicate via texting, companies must take a closer look at this channel.