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Meet the Hearsay Team: Introducing Joyce Jang, Engineering Manager

joyce-jang-2Our monthly “Meet the Hearsay Team” employee spotlight series offers an inside look at the people who work tirelessly behind the scenes to ensure our customers’ success.
This time around, we’re excited to chat with Joyce Jang on our engineering team; you might remember her from her #HSonAir podcast back in early 2015.
What’s your role at Hearsay?
I’ve been on the engineering team for about five years now. I started out as an independent contributor (IC) and had the opportunity to work on various projects and product areas. I then started leading projects and became a tech lead. Shortly after, I decided to dive into the deep end and took on the role of engineering manager. Throughout these roles, I’ve had the opportunity to take on new product areas, be a part of non-technical efforts such as new hire onboarding, and help to improve cross-functional department communication.
Why did you join the company?
At the time I was having a lot of difficulty trying to be an engineer and was doubting whether I wanted to stay in the field. I decided to give it one last go, and started interviewing. After meeting the team at Hearsay, I felt I could learn a lot from them, but more importantly, I wanted to learn from them. The team was sharp, engaging and inspiring. It was an environment I wanted to grow in and it definitely changed my mind about the whole “being an engineer” thing. 😉
What’s your favorite thing about Hearsay?
Obviously, the people.
What Hearsay value do you embrace the most?
One value I embrace and am focusing a lot on lately is ‘knowing where you stand / telling others what you think.’ This skill has always been something I’ve valued in others and never been good at myself, so I’ve been actively trying to improve on this.
What do you like to do in your spare time?
I like to spend my free time resetting and refocusing. To me, that entails hanging out with family and friends, being in nature, playing sports, reading and working on personal projects.
What’s a skill you have that not many people know about?
Drawing. I used to doodle every chance I got as a kid, which then evolved to spending entire days starting and completing pieces. I’m not formally taught, and haven’t really kept it up, though.
What’s the best piece of advice you’ve ever been given?
“Just do it.” Thanks, Nike.
If you had to plan a spontaneous trip for this weekend, where and what would it be?
Oh, this is a fun question! I absolutely love being in nature in the fall, so I would want to fly to a national park somewhere. Backpack, tent and down jackets. Waking up to a beautiful autumn morning in the mountains sounds perfect.
What technological advance would you like to see in your lifetime?
“Enhance!” Haha. The moment we start saying that non-ironically will be amazing.
If you could live anywhere in the world, which country would you choose?
I love the Bay Area. Hm. I’ve never been, but I’d say Switzerland. Because, mountains.
What’s something new you want to try this/next year?
I really want to go downhill mountain biking. I had planned to go this past summer, but after I injured my knee, those plans went out the door. But I’m not worried, I’m definitely going to go. 😉
Greatest accomplishment to date and why?
This team building activity:
team grumpy cat
Thanks, Joyce! Tune in next month to learn more about the people behind the scenes at Hearsay. In the meantime, connect with Joyce:

Interested in being part of the Hearsay team? Check out our career openings around the world.


Brittany Hedin

Brittany has been at Hearsay since October 2014 and works as a customer marketing manager. In her spare time, you can find her riding horses or in the mountains.

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