Forrester Wave: Hearsay Social cited as a leader in social risk and compliance solutions
May 7, 2014
Today we are proud to announce that Forrester Research, an independent technology and market research company, has recognized Hearsay Social as a leader in social risk and compliance solutions, according to a May 2014 report, The Forrester Wave™: Social Risk and Compliance Solutions, Q2 2014.
Out of 10 evaluated vendors, Hearsay Social received the highest scores in risk and compliance enablement, end user experience, and global reach.
In the evaluation, which assessed vendors that enhance social media engagement while mitigating risk and enforcing compliance, Forrester noted:
Hearsay Social offers a superior balance of risk controls and user experience. Hearsay Social is a Leader in this Forrester Wave because the platform provides a highly intuitive user interface with robust functionality to manage and control posts with pre-defined policy templates.
Heavily focused in financial services, Hearsay Social earned one of the top scores in the end user experience category and demonstrated some of the largest customer implementations, including managing social engagement for over 12,000 users for a very large North American insurance and financial services organization.
It is an honor to be acknowledged by Forrester as a leader in social risk and compliance solutions. In order to best help financial services field teams use social business techniques to grow their business, it is imperative for Hearsay Social to help firms address regulatory compliance at scale.
Last year, Forrester also recognized Hearsay Social as a “Strong Performer” among social relationship platforms, citing our “sophisticated content sharing and seeding features,” “clear vision for the value [our] clients are seeking,” and “innovative product road map” in “The Forrester Wave™: Social Relationship Platforms, Q2 2013.”
A year later, we’re still laser-focused on equipping financial services and insurance firms with the social business solution they need to use social media to grow business.
Download a copy of “The Forrester Wave™: Social Risk and Compliance Solutions, Q2 2014” here.